채용정보

Internship_Delivery Experience Specialist_Tesla Korea

Tesla Korea 외국계기업
서울시 강남구 영동대로

About Tesla

Tesla is accelerating the world’s transition to sustainable transportation and electricity consumption by designing and manufacturing electric vehicles and energy storage systems. Based in California, Tesla employs more than 13,000 people across four continents, and manufactures cars at our factory in Fremont, California. We are currently constructing the Gigafactory–the world’s largest lithium ion battery factory–in Sparks, Nevada, and have already begun producing Tesla Energy battery storage products.

Tesla Motors currently produces two premium EVs–Model S and Model X–engineered from the ground up to be the world’s best car and SUV, respectively. Model S received Motor Trend’s prestigious 2013 Car of the Year, and achieved the best safety score of any car ever tested by the NHTSA. The recently released Model X includes the first ever falcon wing doors, as well as Tesla’s award-winning electric all-wheel drive powertrain. Both vehicles come with free road trip access to more than 600 Tesla Supercharger stations—the world’s fastest EV charging technology. Model 3, our third generation EV, is currently under development.

Tesla Energy produces the Powerwall, a residential battery pack, as well as commercial and utility-grade Powerpack storage systems designed to help reduce electricity costs, smooth consumption and create a more resilient electricity grid.

Tesla is committed to hiring and developing top talent from across the world for any given discipline. Our world-class teams operate with a non-conventional product development philosophy of high inter-disciplinary collaboration, flat organizational structure, and technical contribution at all levels. You will be expected to challenge and to be challenged, to create, and to innovate. These jobs are not for everyone; you must have a genuine passion for producing the best vehicles in the world. Without passion, you will find what we’re trying to do too difficult.

The Role

The Tesla Delivery team is committed to providing the best Ownership Experience possible to our customers. This position is a great opportunity to join a rapidly expanding technology company and have a direct impact on our delivery promise as customers take ownership of their new vehicles. The Delivery Experience Specialist is the direct point of contact for new customers preparing to take ownership.

Responsibilities;

• Welcome customers to the Tesla family by making their journey to ownership a delightful experience.
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level.
• Support the Delivery Manager in delivery center operations, task completion and ensuring superior customer service.
• Contribute ideas toward improving the Tesla delivery experience, as well as back end processes and procedures.
• Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners.
• Keep up with industry trends and best practices.

Requirements;
• Excellent verbal and written communication skills.
• Consistent record of customer service excellence.
• Ability to work cross-functionally with sales, service, logistics, and admin teams.
• Strong organization and time management skills.
• Willingness to work on a flexible schedule, according to activity volume.
• Must have and maintain a valid driver’s license and an acceptable and safe driving record.
• Bachelor’s degree or equivalent combination of education and experience.
• Fluency in English preferred.

전형방법 : 1차 서류전형-2차 면접전형
제출서류 :영문이력서 (각종 증빙서류는 서류전형합격자에 한해 추후제출) 접수방법 :
이메일 : careerskr@tesla.com
마감일 : 채용시까지
채용담당 : 인사담당자